Frequently Asked Questions
Straight answers about what XOtavo covers, how support works, and who we serve.
Frequently Asked Questions
Is XOtavo a woman-owned business?
Yes. XOtavo is a woman-owned business, independently owned and operated.
What does XOtavo do?
XOtavo designs, installs, secures and manages the systems that run on a business network — structured cabling and fiber, network security, managed IT, IP telephony and contact centers, enterprise Wi-Fi, surveillance and access control, sound masking and paging, commercial AV and digital signage, lighting and energy management, backup and disaster recovery, and Microsoft 365 and cloud services.
Where is XOtavo located, and do you work outside Houston?
XOtavo is based in Jersey Village, in the Houston area, and delivers projects nationwide. We work remotely and at client locations; there is no walk-in office, so reach us at 713.980.2000 or help@xotavo.com.
Do you offer 24×7 monitoring and support?
Yes, as part of a monitoring or managed services agreement. Those plans include 24x7 monitoring and support from U.S.-based engineers, with after-hours phone access defined by the agreement. If you are not on a support plan, reach us at 713.980.2000 or help@xotavo.com and we will follow up.
What is an IP estate, and what does “one partner” mean?
Your IP estate is the sum of every connected device that powers your business — cabling, network, security, voice, wireless, cameras, AV, lighting and energy. One partner means a single team architects, deploys, protects and evolves all of it, instead of splitting it across separate vendors who each blame the others when something breaks.
Which industries does XOtavo serve?
XOtavo works across auto dealerships, healthcare, and manufacturing, along with general commercial clients in the Houston market and nationwide.
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