What we watch, so you don't have to
Your cabling, switches, firewalls, phones, cameras, and audio may be separate projects, but they run as one ecosystem. XOtavo's monitoring service treats them that way: continuous AI-driven network monitoring across every system, patching and firmware currency, backup verification, and U.S.-based Tier 1–3 engineers on call 24×7×365. One agreement, one number, full accountability.
Why one partner changes outcomes
When multiple vendors each watch their own sliver, every incident starts with an argument about whose problem it is. A fault in one layer surfaces as a symptom in another — a failing switch port looks like a phone problem, a DNS issue looks like a camera outage. The team with complete visibility diagnoses across systems instead of guessing within them. That is the difference between closing tickets and actually fixing things — and it is why our takeovers of complex existing environments succeed.
Powered by the same tools we recommend to clients
Our operations stack is built on Kaseya for remote monitoring and automation, Microsoft Defender with Huntress for around-the-clock threat detection and response, and Microsoft for identity — the same platforms we recommend and deploy for clients, because we bet our own service on them. If we build it, it will run. And if someone else built it, we will make it run right.
Frequently Asked Questions
What is included in network monitoring and management?
Monitoring, alert response, patching, firmware management, vendor coordination, documentation, backup verification, and priority access to our engineers — scoped to the systems we manage for you, up to everything on your network.
Do you require replacing our existing equipment?
No. We take over complex existing environments constantly — we document what exists, stabilize it, and recommend replacement only where risk or cost justifies it.
Is your support really U.S.-based?
Yes — Tier 1 through Tier 3, 24×7×365, with after-hours calls routed directly to an on-call engineer, not a message service.
How is this priced?
Typically a flat monthly fee per site or per managed system, so budgets are predictable. Every proposal is itemized — you see exactly what is watched and what it costs.
Ready to talk, or just curious where you stand?
Have Tavo grade your website free, or get an engineer on the phone.